CUSTOMER SUPPORT
Comprehensive Trade Solutions
With a professional and multilingual team, KDT delivers fast, reliable, and personalized support to both local and international clients — ensuring smooth communication and complete satisfaction.
What Sets Our Customer Support Apart:
Bi-directional support (Turkey to abroad, abroad to Turkey)
Sectoral analysis and location scouting
Risk mitigation strategies and compliance checks
Legal structure and operational planning
Long-term partnership development and scaling assistance
We don’t just consult — we become your trusted investment partner.
Customer Support: Fast, Multilingual, and Always by Your Side
At KDT, we understand that responsive and effective communication is the backbone of successful international trade. That’s why our customer support team is trained to deliver fast, reliable, and personalized service across time zones and languages.
We serve clients from all around the world — including Europe, the Middle East, Africa, and Asia — and provide tailored assistance before, during, and after every project.
What Sets Our Customer Support Apart:
Multilingual Experts:
Our team speaks English, Turkish, Arabic, Russian, and more — ensuring that nothing gets lost in translation.
Time-Zone Aligned Support:
We are available when you need us, no matter where you’re located.
Dedicated Account Managers:
One point of contact who knows your business and follows up consistently.
Omnichannel Communication:
Phone, email, WhatsApp, and video calls — all monitored and responded to quickly.
After-Sales Services:
Ongoing support for logistics, documentation, warranty issues, or investment follow-ups.
Whether you’re navigating export logistics, managing cross-border payments, or seeking updates on an order, KDT’s support team ensures clarity, confidence, and continuity throughout your experience.
Frequently Asked Questions
Our multilingual staff includes speakers of English, Turkish, Arabic, Russian, and others — allowing us to communicate clearly with clients across the globe.
We typically respond within a few business hours. Urgent matters are handled immediately through direct communication channels like WhatsApp or phone.
Yes. Every client is assigned a dedicated account manager to ensure personalized and continuous communication.
Definitely. Our after-sales team provides assistance with logistics, customs, documentation, warranty claims, or any other issues that may arise post-delivery.
Contact
Contact Us
Let’s Talk Global Trade.
Have a project in mind? Looking for a reliable export-import partner?
Call us, send a message, or visit our office — we’re here to help.
address
Aşkan Mahallesi, Kumluk Sokak, No: 22/1 Meram / Konya
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